Check-in & directions

The right place. The right start.

Start with the activity on your reservation. Resort check-in, the actual ride departure, a boat delivery, and our partner’s e-bike location can be different places.

Guests gathered beside Polaris side-by-side vehicles Save this page before your trip
Resort storeInside, next to the café
ATV & UTV startsReservation-specific private-property departure
HoursSeasonal; confirm your arrival window

What to know

Memories at Grand Traverse Resort.

Our Adventure Rental Store is inside Grand Traverse Resort & Spa, 100 Grand Traverse Village Boulevard, Acme, Michigan 49610. Enter the main doors, turn right, then take the left of the two hallways. We are next to the café.

For current resort-area ATV, UTV, Slingshot, and Memories e-bike arrangements, begin with your confirmation and contact our team if anything is unclear. ATV and UTV departures use our arranged private-property starting point; resort check-in does not mean you ride an ORV out of the resort.

Do not use an old M-37 or Chums Corner listing for current check-in. If a map pin, partner page, or confirmation conflicts, call (833) 363-6679 before driving.

ATVs and UTVs: check in, then follow the ride-start plan

Complete the waivers requested for your participants and bring the driver documents named in your listing. The team will explain orientation, gear fitting, the actual departure point, and how to get there.

Do not assume a shuttle or resort-road riding is included. Your reservation supplies the current travel and departure arrangement.

  • Reserve one ATV per rider, or the right side-by-side seating
  • Allow the arrival time stated in your confirmation
  • Use the route and return instructions provided by the team

Winter snowmobiles: use the winter meeting instructions

Winter arrangements can differ from the summer resort flow. The Meijer-area winter meeting location is separate from the resort store; use the precise address or pin and arrival time issued for your snowmobile reservation.

Do not navigate to a Meijer parking lot for an ATV or e-bike booking. If the winter calendar has not opened, call before planning your departure.

  • Confirm snow and operating conditions before traveling
  • Leave time for gear and orientation
  • Check the exact passenger and driver requirements

E-bikes: two operators, two starting areas

For Memories resort e-bikes, use the Adventure Rental Store directions above. Ask about the best route for your ability, current trail conditions, battery range, and rental window.

For the Leelanau Trail, our partner Riding Electric has a separate location at 10381 E Cherry Bend Road, Traverse City, MI 49684. Book with that operator and follow its meeting instructions.

  • Confirm which operator appears on your reservation
  • Check current TART or Leelanau Trail conditions
  • Plan the return ride before leaving

Boats and jet skis: meet at the confirmed lake

Delivery is coordinated for the lake and equipment in your reservation. A resort address is not a boat launch. Confirm the exact launch or meeting point, loading instructions, delivery timing, return timing, and any delivery fee before arrival.

  • Tell us the lake and group size
  • Share proposed launch or waterfront access for review
  • Use the confirmed meeting point, not a generic lake search

Hours and arrival times

Store hours, ride times, and delivery windows change with season and reservations. The booking calendar shows available start times; your confirmation shows when to arrive. Call before making an unscheduled visit.

  • Phone: (833) 363-6679
  • Email: tcmemoryrental@gmail.com
  • If you are running late, contact the team promptly

Good to know

Questions before you go.

Contact Memories
Can I rely on the first address Google Maps shows?

Use your activity-specific confirmation. Older business listings and different seasonal meeting points can lead you to the wrong place. Call if the directions conflict.

Is transportation from the resort included?

Do not assume a shuttle is included. Follow the travel and departure instructions supplied for your reservation.

Can I walk in without booking?

Call first to confirm current store hours and equipment. Walk-in availability is not guaranteed.

Ready to choose your day outside?

Our partners

Adventure. Together.

Call Choose activity