Existing reservations

Manage an existing booking.

Your confirmation email contains the most accurate reservation details and available self-service links. The Memories team can help when you need a person.

Memories Traverse City Rentals adventure guests Use your confirmation number
First stepOpen the confirmation email
Need helpCall (833) 363-6679
SafetyNever email card details

What to know

This site does not store a customer account.

The previous website used a WordPress account path. Current reservations are handled through the booking flow and the confirmation sent after checkout.

For changes, questions, or location clarification, contact Memories with the reservation name and confirmation number.

Do not send passwords or payment-card information by email or text.

Find your confirmation

Search your inbox and spam folder for the booking confirmation. Use the links and contact details it contains.

  • Verify the date and start time
  • Review the meeting point
  • Complete all required waivers

Contact the team

Call or text (833) 363-6679 when the booking is time-sensitive. Email tcmemoryrental@gmail.com for non-urgent help.

  • Provide the reservation name
  • Provide the confirmation number
  • Explain the requested change clearly

Review the policy

Changes and cancellations follow the current booking terms and the Memories cancellation policy.

  • Contact the team early
  • Wait for written confirmation of a change
  • Keep updated instructions

Good to know

Questions before you go.

Contact Memories
Where is my old website login?

The replacement website does not maintain the prior WordPress customer-account system.

How do I change a booking?

Use the contact information in your confirmation or call (833) 363-6679.

Can I cancel from this page?

No. Contact Memories and wait for confirmation that the request was completed.

Have the confirmation number ready, then contact Memories.

Call Book now